Webster Bank, Waterbury CT in Need of Customer Service

Society, Rants No Comments

No wonder banks like Webster Bank stay way behind to others like Bank of America and Wachovia. That’s because they’ve got bad customer service, so bad that I am closing my account with them. It’s bad enough that I have had numerous problems with  the bank at Waterbury. The problem was the bank’s fault because I was misinformed about a lot of things by their incompetent staff.   As I tried to get the problem rectified I was transfered to a bitch that they called  Supervisor Meryl who came off on me as if I had stolen her man. I remained calm, cool and collected for a while, trying to point out to her that she was displaying bad customer service to which she kept running her mouth. Even as I tried to get her name she was sassing me up and down. But sometimes you have to stoop to these people’s level. She brought out the insults and I had a loaded “potty mouth” that I unleashed on her before hanging up. These people really know how to bring a person out of character. My problem with the bank remains unsolved but I’ve already moved on to much greener banking pastures.