Webster Bank, Waterbury CT in Need of Customer Service
June 9, 2007 9:51 pm Society, RantsNo wonder banks like Webster Bank stay way behind to others like Bank of America and Wachovia. That’s because they’ve got bad customer service, so bad that I am closing my account with them. It’s bad enough that I have had numerous problems with the bank at Waterbury. The problem was the bank’s fault because I was misinformed about a lot of things by their incompetent staff. As I tried to get the problem rectified I was transfered to a bitch that they called Supervisor Meryl who came off on me as if I had stolen her man. I remained calm, cool and collected for a while, trying to point out to her that she was displaying bad customer service to which she kept running her mouth. Even as I tried to get her name she was sassing me up and down. But sometimes you have to stoop to these people’s level. She brought out the insults and I had a loaded “potty mouth” that I unleashed on her before hanging up. These people really know how to bring a person out of character. My problem with the bank remains unsolved but I’ve already moved on to much greener banking pastures.
April 24th, 2011 at 9:19 am
I agree! They made a mistake on my mortgage and wouldn’t take off the late fees. I finally told them to forclose on my peice of crap condo…and by the time they do there will be no walls, floors or pipes. Try reselling that!